Quotes Compiled - Peter Drucker "The most important thing in communication is hearing what isn't said." / Peter Drucker / "The best way to predict the future is to create it." -- Peter Drucker "One cannot hire a hand; the whole man always comes with it." ~~ Peter Drucker "When Henry Ford said, "The customer can have a car in any color as long as it's black," he was not joking." / Peter Drucker "The tool user, provided the tool is made well, need not, and indeed should not, know anything about the tool." What are the 7 principles of management Peter Drucker? 7 Business Lessons from Peter Drucker Every CEO Must Follow : 1 - Be mission-driven. ... 2 - Be effective - not efficient. ... 3 - To grow faster - put your best people on your best opportunities. ... 4 - Focus on opportunities, not problems. ... 5 - Know the power of "planned abandonment". ... 6 - Focus on the Customer. ... 7 - "What gets measured, gets managed." What is Peter Drucker's theory? In the Peter Drucker Management Theory , Drucker argued that customers should be highly valued, and servicing their interests will make a business profitable. Peter Drucker coined the phrase "knowledge worker" and explained that this type of worker was the way of the future. =-=-=-= Possible https://en.wikiquote.org/wiki/Peter_Drucker